Terms and Conditions

Green As Nature Terms and Conditions

 

OVERVIEW

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This website is operated by Green As Nature. Throughout the site, the terms “we”, “us” and “our” refer to Green As Nature. Green As Nature offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

 

SECTION 1 - ONLINE STORE TERMS

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By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

 

SECTION 2 - GENERAL CONDITIONS

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We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. If we detect suspicious activity or for any reason we reserve the right to block your access to our website please see blocked page link below for further information.

Blocked Page

 

 

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION 

 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

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Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

 

SECTION 5 - PRODUCTS OR SERVICES 

 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

 

 

SECTION 7 - OPTIONAL TOOLS

 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

 

SECTION 8 - THIRD-PARTY LINKS

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Certain content, products, and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not Subscriptiond with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

 

SECTION 9 - SUBSCRIPTION PROGRAM TERMS & CONDITIONS

By joining the Green As Nature, you acknowledge that you have read, understood and agreed with the terms and conditions.

Green As Nature reserves the right to add, delete and/or modify any of the terms and conditions in this Agreement, at any time and at its discretion alone, by emailing a notice announcing a change or a new agreement to all registered subscriptions. If you do not wish to accept a particular amendment, you only reserve the right to terminate the agreement and your participation in the Subscription Program. Your continued participation in the Subscription Program following notice of a change or a new agreement will automatically constitute acceptance of the changes.
 

​9.1 Your Subscription Obligations
 

You must use the Green As Nature Subscription Program in a manner that demonstrates common sense and respect for the rights of Green As Nature and all third parties.

You may not use our Subscription Program on a website promoting sexually explicit material, violence, any kind of discrimination or illegal activities.

Any kind of advertisement causing damage to the name “Green As Nature” or its products are prohibited.

Spam, unwanted commercial e-mails, posting in unappropriated newsgroups or forums (non-commercial for example) are also prohibited.

You may not advertise in any way that effectively conceals or misrepresents your identity, your domain name or your return e-mail address.

You may not use our Subscription program on any website URL that contains all or part of our products' name, company name or website name.

 

 9.2 Termination
 

At its discretion alone, with or without notifying you, Green As Nature reserves the right to terminate this agreement and your participation in our Subscription program immediately, should you commit fraud in your use of our Subscription program or should you abuse this program in any way. If such fraud or abuse is detected, Green As Nature shall not be liable to you for any commission for such fraudulent sales.

SECTION 10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

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If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments: or (3) to respond to any comments. 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

SECTION 11 - PERSONAL INFORMATION

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Your submission of personal information through the store is governed by our Privacy Policy. Visit here to view our Privacy Policy.

 

 

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

 

SECTION 13 - PROHIBITED USES

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In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

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SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

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We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Green As Nature, our directors, officers, employees, subscriptions, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

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SECTION 15 - INDEMNIFICATION

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You agree to indemnify, defend and hold harmless Green As Nature and our parent, subsidiaries, subscriptions, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

SECTION 16 - SEVERABILITY

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In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

 

SECTION 17 - TERMINATION

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The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 18 - ENTIRE AGREEMENT

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The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 19 - GOVERNING LAW

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These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of State of Victoria

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SECTION 20 - CHANGES TO TERMS OF SERVICE

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You can review the most current version of the Terms of Service at any time at this page. 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

 

 

SECTION 21 - SHIPPING

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Green As Nature offers free shipping on all orders to our Australian customers.

Orders to the following destinations are charged a flat fee of $25AUD (7-10 days service): 
 

• U.S*

• Canada*

• UK*

• NZ*
   

* U.S, Canada, UK and NZ Customers please be aware that orders to your destination may be subject to import taxes and, you will need to check if your country does this, furthermore you are responsible for any fees they charge. Please ensure you check with your local customs/borders authority if you are allowed to bring these products into your country and be aware that any products that are confiscated by your country's customs/border authority is solely your responsibility.

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Shipping Conditions

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If you wish to change the delivery address, you must let the Customer Service Team know at least two business days prior to the dispatch of your Order.  If your order has already been dispatched, the address cannot be changed

If you do not state the situation correctly and on arrival the delivery contractor deems it to be a difficult location you will be liable for any extra charges including redelivery fees and the cost of an extra person to assist.

 

Tracking number 

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Rest assured, a tracking number will be issued to you as soon as your shipment is booked or dispatched. This tracking number will allow you to monitor the progress of your order during transit. 

 

Delivery address 

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Customers providing incorrect shipping details: Green As Nature kindly advises customers to ensure the accuracy of their shipping information. In the event of incorrect shipping details, customers may incur additional charges for redirection or re-delivery to ensure your order reaches you as intended. We recommend double-checking your shipping information to prevent any potential issues. 

In any situation where the customer may provide incorrect shipping details, the additional redirection or re-delivery fees will be passed onto the customer.  

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To avoid these charges: 

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• Provide Accurate Information: Double-check and ensure that you provide the correct and complete shipping address when making a purchase online. 

• Include any relevant apartment numbers, suite numbers, or special delivery instructions to help the carrier locate your address. 

• Use a Verified Address: Whenever possible, use a verified or standardized address format. This reduces the chances of address-related errors. 

• Communicate with us: If you notice an error in your shipping address after placing an order but before it ships, contact us immediately to request an address correction. 

• Track Your Package: Keep a close eye on your package’s tracking information. This allows you to monitor the progress of your shipment and catch any potential issues early. 

• Be Available for Delivery: Ensure someone is available to receive the package during the estimated delivery window. This can prevent missed deliveries and subsequent redelivery fees. 

• Sign Up for Delivery Alerts: Our carriers offer delivery alert services via email or text message. Sign up for these alerts to receive notifications about your package’s status and delivery time. 

• Use Package Lockers or Pickup Locations: Our carriers offer the option to deliver packages to secure package lockers or designated pickup locations. Consider using these options if you’re concerned about delivery issues at your home address. 

• Consider Shipping Insurance: If you’re shipping valuable items, consider purchasing shipping insurance. This can provide coverage in case of loss, damage, or delivery issues, reducing your financial risk. 

 

 

Some common examples which may incur additional charges include but are not limited to the following examples.

 

1. Not listing limited operating times 

2. Business name for delivery is different to the business name listed on the delivery address. Include the physical business name in the notes of the order if this is the case 

3. Unusual operating terms (business under construction) 

4. Not collecting your parcel from the local post office within 10 days

 

 

 

Authority to Leave

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We use Australia Post for most deliveries and Australia Post will leave your order in a safe spot if no one is around to receive it. If you do NOT wish for your delivery to be left at your property if no one is in attendance, please let us know when you place your order and request that your order to be sent with a signature required upon delivery. This will incur a fee of $2.95 and you can choose this shipping option at checkout.

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Green As Nature cannot be held responsible for lost or damaged deliveries after they have been dropped off at your property by Australia Post, if you know that parcel have been stolen from your address it is best to ask for signature required delivery when you place your order from the drop-down menu at checkout.

 

Redelivery, Missed Delivery or Refusal of Good(s)

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Where delivery cannot take place due to insufficient identification, or if there is no one available at the delivery address to accept delivery, or there is limited access to the delivery address or it is unsafe or impractical to make delivery, a calling card will be left in your letterbox informing you about the incomplete delivery and where to pick your parcels up from a local post office. It is your responsibility to follow the instructions stated on the calling card left behind by Australia Post. Parcels will usually be available for pick up at your local post office for 7-10 days unless you are informed otherwise. Where you do not collect your good(s) from the local post office within 7-10 days of a failed delivery, you must contact Green As Nature for further information with respect to claiming your order.

If good(s) are required to be redelivered, because you failed to pick up your order from your local post office within 7-10 days or because of refusal to sign, or limitations for making delivery, you may be required to pay any associated fees for redelivery.

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Any returns due to you changing your mind about your purchase will also attract associated fees including a redelivery, restocking and or administration fee(s).

 

Time of Delivery and Delivery Delays

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Green As Nature will take all reasonable commercial endeavours to ensure that the good(s) ordered are delivered on the agreed date for delivery set out in the order.

 

Where there is a schedule of times for delivery referred to in the order then Green As Nature will take all reasonable commercial endeavours to ensure that the good(s) are delivered on the agreed scheduled dates for delivery.

If Green As Nature is unable to deliver the good(s) to the customer by the date or dates of delivery set out in the order, then Green As Nature will promptly notify the customer to that effect with estimate of the revised time for the delivery of the good(s) ordered.

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Provided Green As Nature has used all reasonable commercial endeavours to deliver the good(s) to the customer in accordance with the date or dates for delivery in the order, Green As Nature will not be liable to the customer for any delay in delivery of the good(s) or any part thereof.

 

From time to time, Green As Nature may not be able to achieve the delivery periods. You acknowledge and agree that notwithstanding anything else in the terms and conditions:

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• Green As Nature cannot guarantee that delivery will occur in the delivery time frames;

• Delivery time frames may change from time to time due to unforeseen circumstances; and

• Green As Nature is not liable with respect to any loss, damage, cost, expense or injury you or any third party suffers as a result of a change in delivery times or a delay in delivery.

 

Delays Due to Public Holidays and Special Events

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During special events (example: Christmas or End of Financial Year), orders may experience delivery delays. Green As Nature will contact you if there will be significant delivery delay.

 

Accepting your Good(s)

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Upon delivery, you must inspect your good(s) and check that the good(s) delivered match your order. If there is obvious damage to the good(s) due to transit, you must contact us as soon as practicable.

 

If the good(s) are not as ordered, faulty/damaged, or if parts of good(s) are missing, you may return the good(s) to us in accordance with our Returns Policy.

 

We reserve the right to change, delay, restrict, suspend or discontinue all or any good(s) and delivery at any time without prior notice for any reason whatsoever.

 

Missing Good(s)

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If good(s) are missing from your order, contact Green As Nature via email at sales@greenasnature.com.au and return the order in accordance with the Returns Policy. You must let us know about any damaged, missing and incorrect good(s) as soon as possible and within 30 days.

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Good(s) Damaged in Transfer

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If the good(s) you have received are faulty or have been damaged in transfer, please inform Green As Nature immediately by email at sales@greenasnature.com.au and provide pictures if possible.

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Subject to our acceptance of the existence of any fault in relation to any item, we will credit your method of payment, including shipping costs for delivery, restocking fee and, if applicable, return of the faulty item. Please refer to our Returns and Refunds Policy for more information.

 

Changes to shipping policy 

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Green As Nature reserves the right to update or modify this Shipping Policy at any time. Any changes to this policy will be posted on our website, and the date of the most recent revision will be indicated at the beginning of the policy. We encourage you to review this policy regularly to stay informed about our shipping practices. 

 

Thank you for choosing Green As Nature. If you have any questions or concerns regarding our Shipping Policy or any other aspect of our services, please do not hesitate to contact us at sales@greenasnature.com.au. We are here to assist you and ensure your shopping experience is a positive one.

 

SECTION 22 - CONTACT INFORMATION

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Questions about the Terms of Service should be sent to us at sales@greenasnature.com.au